Privacy Policy

1. Introduction

Nexxus Ai Labs Technologies Private Limited ("Nexxus Ai Labs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our NEXXUS platform and related services.

By accessing or using NEXXUS, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Organization name and details
• Payment and billing information
• Communication preferences

2.2 Usage Data

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, referring URLs)
• Usage patterns and feature interactions
• Performance metrics and error reports

2.3 AI System Data

When evaluating your AI systems, we may process:

• System configurations and metadata
• Evaluation questionnaire responses
• Documentation you provide for assessment
• Trust scores and evaluation results

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our NEXXUS services
• Processing AI system evaluations and generating trust scores
• Creating and managing your account
• Communicating with you about services, updates, and support
• Improving our platform and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations
• Generating anonymized analytics and insights

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Employee training on data protection practices

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Evaluation data and reports are retained according to your subscription terms and can be deleted upon request.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@inferloop.ai.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

10. Children's Privacy

NEXXUS is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of NEXXUS after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: